THE SALVATION ARMY

SEATTLE SOCIAL SERVICES

Outreach & Community Engagement Specialist

Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!

The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it’s a place where people can invest in people on every level. In the Northwest region of the United States, we are committed to being an efficient and effective network of local offices that provide the community with resources, such as food and shelter opportunities. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward.

Use your social services skills as an Outreach & Community Engagement Specialist!

Street Level Ministries is an outreach ministry of Seattle Social Services, William Booth Center, ARC and local corps affiliates. It is a weekly urban outreach - primarily to the homeless in downtown Seattle. The Outreach and Engagement Specialist (OES) focuses on housing outreach for individuals living in vehicles in King County. The main goal is to assist individuals in quickly securing housing by addressing immediate crises. The OES visits vehicle residents at their parking sites, collaborates with clients to identify and overcome housing barriers, and refers them to community resources such as mainstream services, benefits programs, and food assistance.

This position is full-time, non-exempt, and located in Tukwila, Washington.

Duties & Responsibilities

• Maintain weekly client contact during housing assessments and readiness planning.
• Offer intensive housing assistance, including comprehensive assessments, case management, and referrals.
• Provide expert case management for clients facing various challenges.
• Support post-housing needs, including employability assessments, vocational education, and community referrals.
• Collaborate with agencies and participate in staff meetings and training.
• Maintain accurate client records, utilize social services systems, and input relevant data.
• Manage interns and volunteers, collaborate on newsletters, and coordinate outreach events with the Outreach and Engagement Program Manager.

Education & Experience

• Experience in social services or customer service
• Demonstrate understanding in: Housing First, Coordinated Entry (CEA), Rapid Rehousing (RRH), City, County and Partner Agency Human services
• Strong Human relations skills; trauma-informed care; community building, and motivational interviewing
• Competent in HMIS entries, exits and reporting

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.

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A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.

Paid Vacation:

• Two weeks annually, accruing from day one, for non-exempt positions.
• Four weeks annually, accruing from day one, for exempt positions.
• Accrued vacation is eligible for use after six months’ service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

“The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.”

Once a conditional offer has been made and then accepted by the applicant, The Salvation Army may then ask specific questions about vaccination status, if applicable. If the applicant requests an exemption, then the processes described in this summary should be followed.