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Administrative Assistant 2, Student Mental Health and Counseling

Job Description

ADMINISTRATIVE ASSISTANT 2, MIT Health-Student Mental Health and Counseling (SMH&C), to provide executive-level administrative support for the associate medical director and other members of the SMH&C leadership team as needed.  Will act as a key contributor to the function and flow of a busy office suite and be responsible for prioritizing, sequencing, and executing administrative tasks in a highly visible role.  Administrative tasks include composing correspondence in the voices of the principals; editing reports, surveys, and press releases; drafting department-wide communications; assembling complex data, including tables, charts, and PowerPoint slides, for the principals to present; scheduling the associate medical director's activities, fielding a wide array of phone calls, and organizing high-profile meeting logistics; acting as a support and resource at meetings, including attending and taking minutes; coordinating and arranging travel, events, conference presentations, speaking engagements, and special projects; supporting administrative and departmental projects of the associate chiefs, including meeting and calendar coordination; handling patient flow and appointment scheduling, including front desk activities such as patient check-in, obtaining accurate insurance eligibility information, etc.; and performing administrative tasks such as answering telephone calls, data entry, etc.  

Job Requirements:
REQUIRED:  high school diploma or its equivalent; three years’ administrative experience; discretion, tact, and sound judgment with confidential information; excellent organizational, problem-solving, customer service, interpersonal, and verbal and written communication skills; meticulous attention to detail and accuracy; proficiency with Microsoft Office; and comfort with everyday office technology and programs.  Must be able to take initiative, work autonomously, and make independent decisions; set priorities, manage multiple tasks simultaneously, and bring projects to completion within established timeframes; and collaborate and interact effectively with a wide range of individuals.  Job #24171-5


6/25/24

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