Johns Hopkins University is seeking an Associate Director, Community Engagement for the Center for Social Concern (CSC), housed on the Homewood Campus. The Center for Social Concern (CSC) fosters a lifelong commitment to active citizenship by integrating education, action, and reflection into community-focused programming for Hopkins students within Baltimore City. The CSC leadership team is comprised of one Executive Director, one Deputy Director, and two Associate Directors, to support the staff and student leadership within programs. The Associate Director role will focus on community engagement, and assessment will play a pivotal role in the creation, evaluation, and enhancement of opportunities within the CSC. This position will be responsible for leading community engagement initiatives, as well as, supervising a team of individuals who implement community-engaged programming in the areas of federal work-study, internships, direct service, and tutoring.

The Associate Director will provide oversight, leadership, and support to staff in community engagement roles and to students engaged in CSC direct service opportunities. A primary role will be to provide programmatic direction for the suite of CSC programs related to direct service and engagement between JHU students and the Baltimore City community. This includes the design, implementation, and evaluation of the Baltimore First program. Baltimore First is the Center for Social Concern’s primary community engagement program offered during the academic year. Committed to utilizing a sustainable service model, Baltimore First matches groups of students to volunteer with the same Service Partner for the duration of a semester. In addition to weekly volunteering, Baltimore First members attend educational workshops, critical reflection sessions, cohort socials, and Baltimore-based community events. By coordinating accessible opportunities to engage with Baltimore and facilitating complementary education and reflection sessions, Baltimore First equips students to intentionally engage with diverse communities, promote awareness of Baltimore’s social equity ecosystem, build community both on and off campus, and inspire commitment to active citizenship. Along with the CSC staff, the Associate Director of Community Engagement will foster team-based initiatives and support the year-round community engagement programming that staff members are implementing. These roles include experience-based community service programs, civic engagement initiatives, tutoring, episodic direct service, and internship programs. With guidance from the Deputy Director, the Associate Director will be responsible for developing tools and processes for evaluating the effectiveness of the programs and working as part of the leadership to set direction for CSC programming and operations.

Specific Duties & Responsibilities

Programming 25%

• Lead and oversee the CSC Baltimore First program including the recruitment, onboarding, and training of the cohort of students each academic year.
• Supervise a team of Student Directors (establish action items and send reminders, mentorship, advocacy, removing barriers, liaising with CSC staff, supporting in goal setting and achievement, and professional development).
• Ensure CSC policies (risk management, child safety) and procedures are being followed.
• Provide curriculum/content for educational workshops including professional development for Student Directors and Shift Leads.
• Establish program calendar/timeline.
• Steward Service Partner relationships.
• Manage transportation, budget, and financial tasks.
• In coordination with the CSC staff, lead program evaluation and contribute to internal and external reporting.
• Support university-wide community engagement efforts led by the CSC.
• Coordinating events, workshops, programs, etc for CSC community partners
  

• Other duties as assigned.

Management 25%

• Hire, train, supervise, and evaluate a team of full-time staff members responsible for the implementation of the CSC programming and operations.
• Supervise the CSC office interns, supporting community engagement initiatives, as necessary.
• Advise approximately five CSC-affiliated student service organizations each year.
• Serve as the co-lead of the CSC’s training team in coordination with CSC staff.
• Create and support a team-based culture of staff members, focusing on programmatic excellence in community engagement for the CSC.
• Oversee the management of multiple program budgets.
• Oversee the process of providing the CSC’s Executive Director with programmatic details needed for fundraising, strategic planning, and assessment.

Strategic Planning & Program Development 20%

• Collaboratively plan for strategic alignment for the Center’s implementation of community engagement programming and operational support.
• Develop, track, and revise community engagement goals in alignment with growth planning for the CSC and focusing on programmatic excellence in all that we do.
• Work collaboratively to develop programmatic initiatives that create partnerships between students, faculty, and community partners which seek to increase the number, diversity, and quality of Baltimore organizations and agencies participating in JHU community engagement experiences.
• Participate in operational steering committees as appropriate.
• Provide guidance and expertise to support the recruitment of community partners, students, faculty, and staff in the development of equitable community engagement and direct service experiences, tutoring and engagement with the K-12 population in Baltimore City, internships, and community-based federal work-study.

Community Relations 30%

• Design and implement a process and guidelines for recruiting, executing, and sustaining community partnerships.
• Represent the CSC to community engagement stakeholders within and outside of JHU.
• Serve as the primary liaison between JHU students and community-based partner organizations of the CSC.
• Provide direct support to the coordination and promotion of annual CSC programs including but not limited to President’s Day of Service, Student Employment, Tutorial Project, Democracy Day, Community Impact Internships Program, In-Community Interns, student organizations, and community-engaged work.
• Work collaboratively with the leadership team to plan for and conduct focus groups, evaluations, and/or surveys to community partners to identify community partnership needs and assets.
• Meet with area and university stakeholders interested in forming new program collaboration with the CSC.

Special Skills, Knowledge & Abilities

• Sophisticated understanding of the economic and racialized systemic inequities in Baltimore and demonstrated commitment to advancing equitable community engagement.
• Comfort and desire to work in a city environment.
• Demonstrated ability to bring a high degree of enthusiasm, energy, and creativity to civic engagement and team development.
• Excellent judgment in the realms of program development and evaluation, staff supervision, and team-based leadership.
• Excellent ability to work collaboratively with students, faculty members, and staff at all levels.
• Previous experience in mentoring and counseling staff members and students.
• Exceptional interpersonal, oral, public speaking, writing, and listening skills with students, faculty, and staff.
• Excellent conflict management skills.
• Demonstrated capacity to work effectively with people from diverse backgrounds (e.g., class, race, nationality, sexual orientation, religious affiliation, etc.) and to foster sensitivity to diversity and an inclusive campus and community culture.
• Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
• Experience in implementing and managing campus and/or non-profit programs.
• Strong budgetary, planning, organizational, supervision, and management skills and previous experience with event planning.
• Have a demonstrated knowledge of service-learning pedagogy or community partnership best practices.
• Have a demonstrated knowledge of Baltimore’s resources to support civic, cultural, and community-based organizations.

Additional Information

• The Associate Director’s responsibilities may require in-state or out-of-state travel, as well as evening and weekend hours.

About JHU

The Johns Hopkins University was America’s first research university, founded for the express purpose of expanding knowledge and putting that knowledge to work for the good of humanity. Today, Johns Hopkins has approximately 6,500 faculty, 6,200 undergraduate students, and 17,600 graduate students across 230 degree programs at the baccalaureate, master’s, and doctoral levels. JHU has multiple campuses in Baltimore and campuses serving graduate students in DC, Italy, and China. Johns Hopkins stands alone among top research universities in its extraordinary commitment of attention and resources to ensuring student success and particularly those from first-generation or limited income (FLI) backgrounds, making bold, sustained, and dramatic investments in the student experience over the last 15 years.

Student Affairs at JHU

Student Affairs on the Homewood campus is made up of 23 departments ranging from Residential Life, Dining, Athletics, and Campus Recreation to Student Engagement, Student Conduct, Student Transitions and Family Programs, Center for Student Success, Center for Social Concern, and University Student Services administrative units like Human Resources, IT, and Communications.

Student Affairs at Johns Hopkins educates beyond the classrooms, helping students to deepen their self-awareness, develop relationships, nurture inclusion, and find fulfillment in the collegiate experience to ensure lifelong success and meaningful contributions to our global community. Our culture is defined by our commitment to the “Aspirations for Student Learning,” which play a critical role in helping us fulfill our mission. We challenge, encourage, and support students to:

• Live with curiosity
• Deepen self-awareness
• Engage in meaningful collaboration
• Grow in confidence
• Practice responsible leadership

Student Affairs enjoys a close relationship with Academic Affairs at JHU, and with shared responsibility for delivering on one of the University’s highest priorities: ensuring that highly talented students from a wide range of backgrounds, regardless of their ability to pay, thrive during and after their time at JHU. We work closely with our colleagues in Student Health and Well-Being, Academic Affairs, Integrated Learning and Life Design, and the Office of Diversity and Inclusion to ensure students can take full advantage of all that JHU has to offer.

Our team is seeking student-centered, success-oriented professionals who want to make a difference in students’ lives. Ideal candidates in Student Affairs are curious, solution-seeking, have a can-do attitude, and are committed to the dignity and equity of all persons. If you enjoy student-centered work, work focused on building relationships and fostering community, that is rarely the same day-to-day, engaging with both college students and colleagues in-person as well as virtually, and have an entrepreneurial spirit, we want you to join us!

Hopkins Student Affairs Statement on Inclusion, Community, and Excellence

At Johns Hopkins we strive to be a model of a pluralistic society in which we acknowledge, embrace, and engage diverse identities, perspectives, and experiences. We seek to build and buttress an inclusive intellectual and physical environment to ensure that all members of our community know with certainty that they belong at Johns Hopkins and we aspire to equitably share the benefits and burdens of dismantling persistent systemic barriers to individual and communal success.

Hopkins Student Affairs is committed to fostering a welcoming and inclusive community for students, faculty, and staff of all backgrounds:

• We believe that diversity is inherent to excellence and that the broad diversity of talents, cultures, identities, and experiences of our community members are core to our ability to deliver exceptional student development and learning experiences.
• We strive to support a student experience where academic, leadership, and community engagement opportunities spur discovery and learning; encourage a respect for and valuing of the perspectives of others; and foster a sense of belonging and connection across our student, broader university, and Baltimore community.

• We strive to create a learning environment where our students feel invited to learn from, and contribute to the learning of others through the sharing and honoring of each other’s perspectives, identities, cultures, talents, and experiences.

Hopkins Student Affairs seeks to hire, and support the professional development of, colleagues who: are equity-minded; demonstrate a commitment to inclusion; share a keen understanding of the importance of our identity as a diverse community of learners; are poised to contribute to our efforts to support student learning and offer robust leadership development and community engagement opportunities; and can contribute to our efforts to foster student connection and a sense of belonging across our university.

• Bachelor’s Degree.
• Minimum of 5 years of experience in higher education, human services, or non-profit work.

• Advanced or Terminal Degree.
• Seven (7) or more years of experience/background in student development and programming, counseling, service-learning, nonprofit program management or another related field is preferred.

Classified Title: Associate Director Civic Engagement 
Job Posting Title (Working Title): Associate Director Community Engagement   
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: $55,800 - $97,600 Annually ($75,000 targeted; Commensurate with experience) 
Employee group: Full Time 
Schedule: M-F, 8:30-5pm 
Exempt Status: Exempt 
Location: Homewood Campus 
Department name: ​​​​​​​Center for Social Concern 
Personnel area: University Student Services