Coordinator, Resident Support and Standards
Job Description
Posting Number
PG193837EPInternal Recruitment
NoWorking Title
Coordinator, Resident Support and StandardsAnticipated Hiring Range
$48,000 - $55,000Work Schedule
Monday - Friday, 8 am - 5 pmJob Location
Raleigh, NCDepartment
University Housing - Residence LifeAbout the Department
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.
University Housing serves as a unit within DASA. For more information regarding the mission, vision, and values of University Housing, we encourage applicants to review the University Housing website.
Essential Job Duties
University Housing at NC State University seeks an Coordinator, Resident Support and Standards to support Residence Life and University Housing Leadership leadership with behavioral concerns in our residential communities. This individual will have responsibility for the review and potential development of protocols and policies tied with addressing resident behavior and crisis response, as well as have responsibility over support of Student Conduct cases heard by University Housing hearing officers.
General duties
General duties
- Attend and serve as the primary contact and liaison for University Housing with campus partners associated with the Bias Impact Response Team.
- Serve as secondary point of contact with CARES Response Team and the Sexual Assault Response Team (SART).
- Create, establish, and maintain campus partnerships.
Crisis and Resident Behavior
- Collaborate with Coordinator, Residential Learning to identify and maintain ongoing training and development opportunities in response to crisis, student behavior, reporting, and compliance requirements.
- Serve with the Assistant Director of Resident Support and Standards as a University Housing liaison with the Office of Student Conduct (OSC).
- Serve as a backup hearing officer for conduct cases heard in University Housing.
- Meet with on-campus residents as needed to support resident behavioral needs and assist with cases involving campus response teams.
- In conjunction with OSC and the Assistant Director of Resident Support and Standards, design and lead conduct management trainings for University Housing hearing officers.
- Assist with ongoing training for University Housing staff for Students of Concern, response processes, and reporting.
Open and Welcoming Community
- Support the department in creating and maintaining an open and welcoming community.
- Foster community in a residential environment comprising various student populations.
- Serve as a resource to University Housing staff in addressing impact from bias-related events.
- Work with the Assistant Director for Resident Support and Standards on programming and proactive measures for resident education on all Community Standards within University Housing.
Administration
- Oversee operational processes within Residence Life connected with residential behavior, including but not limited to: Health and Safety Inspections and emergency evacuation drills.
- Manage cases for all University Housing conduct case sanctioning requirements and communication with the hearing officer as needed for follow up.
Departmental Responsibilities
- Participate in departmental assessment efforts.
- Participate in recruitment and selection processes for University Housing, as well as staff searches both internal and external to the department.
- Serve on University Housing, Division of Academic and Student Affairs, and/or campus partner committees as appropriate and needed.
- Represent University Housing at University outreach events as needed.
- Support Inter-Residence Council and National Residence Hall Honorary.
- Support and participate in the development and implementation of the department’s residential curriculum.
- Assist with move-in, transitions, closing, and other Department or University events as needed.
- Engage in professional development opportunities.
Other Responsibilities
- This position is required to handle confidential information appropriately and is bound by the Family Educational Rights and Privacy Act (FERPA). This position is also a Campus Security Authority (CSA) under the Clery Act as well as reporting responsibilities under Title IX for any crimes of incidents of sex discrimination which they are made aware. In addition to reporting, training is required for these designations.
- On a specific event/condition basis, the University may also take the unusual measure of “calling-in” employees who are not normally designated as “mandatory” and temporarily assign them to this status, if a specific adverse weather or other emergency event is critical enough to require it, as determined by the employee’s immediate supervisor or next level manager.
Minimum Education and Experience
- Bachelor’s degree in Social Work, Psychology, Sociology, or related field and two years of experience.
Other Required Qualifications
- Experience in crisis management.
- Strong administrative and communication skills
- Experience developing and/or maintaining effective campus partners.
Preferred Qualifications
- Master’s degree in higher education, college student personnel, counseling, or a related field
- Experience working within University Housing or Residence Life.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required
NoCommercial Driver's License required
NoJob Open Date
12/05/2024Anticipated Close Date
Open Until FilledSpecial Instructions to Applicants
Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.
Position Number
00111201Position Type
EHRA Non-FacultyFull Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal EmergenciesDepartment ID
242240 - Residence LifeAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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