Your Role

The Clinical Access Program's Initial Health Appointment Outreach Team ensures that all newly enrolled Medi-Cal members have an IHA visit with their PCP within 120 days of enrollment. The Clinical Services Coordinator will report to the Clinical Training and Auditing Supervisor. In this role you will be responsible for making outreach calls to Medi-Cal members on a daily basis and maintaining documentation of this outreach

Your Knowledge and Experience

• A minimum of a high school diploma
• Requires at least 3 years of prior relevant experience
• Bilingual Spanish Prefered
• Expertise in Microsoft Office (Word, Excel, Outlook), Sales Force (Care Connect), FACETS
• Capable of working independently and as part of a team
• Excellent written and verbal communication skills
• Health Plan, IPA, Public Health, Quality Improvement experience desired

Pay

The pay range for this role is: $ 20.70 to $ 28.98 for California.

Note

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.13976

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