ACADEMIC ADVISOR-PATHWAYS
Job Description
Job Title- ACADEMIC ADVISOR-PATHWAYS
Position Status- Full Time
Classification Title- Professional-12 m
Work Location- Main Campus-3600 N. Garfield, Midland, TX
Job Summary- Pathways Advisors aid students with all admissions requirements and assist students in achieving their educational and career goals by providing academic and supportive advising.
Required Qualifications
- Bachelor’s degree
- Public relations/customer service experience
- Computer literate
- Knowledge of Microsoft Office software
- Ability to advise students individually and in groups on complex student-related matters
- Demonstrated interpersonal, communication and social skills
- Ability to work independently and in a team
- Ability to interact effectively and work collaboratively with various departments
- Ability to manage multiple tasks and successfully meet deadlines
- Ability to analyze complete situation accurately and adopt effective course of action
- Ability to handle a fast-paced work environment with interruptions and detail-oriented tasks
- Ability to research, learn, and accurately provide information to students on a variety of topics
- Excellent oral communication, customer service, and public relations skills
Preferred Qualifications
- Master’s degree
- Understanding of TSI regulations
- One or more years of experience in an educational setting
Essential Functions
- Initiate and maintain systematic and frequent contact with prospective and new students.
- Manage (track and monitor) a caseload of prospective and new students through the application process, registration, and graduation.
- Proactively follow up with applicants regarding outstanding documents required for registration.
- Advises students in specified academic and technical pathways resulting in certificates, transfer, and associate and bachelor degrees
- Advises students with course registration, drops, withdrawals, and effective student success strategies
- Provides career advising for students wanting to change pathways
- Assists in reassigning students to another advisor if academic/career plans alter
- Applies the Coaching techniques used by Midland College Pathways Advising
- Participates in professional development and a quality management program focused on growth
- Implements academic advising strategies (syllabus, degree plan, coaching)
- Interacts effectively with students of diverse socio-economic, ethnic and cultural backgrounds
- Monitors and tracks student plans and interactions by using notes in Zogotech or other specified software
- Knows and understands TSI regulations for guidance and placement
- Supports all student service areas including transfer/career related services and testing
- Assists with recruiting program activities in the Midland College community
- Maintains an accurate calendar with open appointments
- Responds within 48 hours to all Early Alert messages
- Serves as liaison between students, staff, faculty and administrators
- Provides referral services for students
- Assesses and coordinates advising appointments and services and streamlines processes
- Must be able to work evening hours, at minimum, two to three times per month and more during periods of high registration traffic
- Other duties as assigned
Physical Demands
- Frequently moves equipment or paperwork weighing up to 25 pounds
- Must be able to remain in a stationary position 50% of the time
- Must be able to work extended hours during periods of registration and Midland College or community events
- Use of manual dexterity
- Repetitive use of a keyboard at a workstation
- Work mostly performed indoors, some outdoor Midland College or community events may be required
- The person in this position needs to occasionally move/travel from office to other locations on or off campus
- Travel for training, meetings, and assist on other campuses’ events both in and out of town
- The person in this position frequently communicates with others; must be able to exchange accurate information
Security Sensitivity- All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.
Pay Statement- Salary is commensurate with educational qualifications and experience.
Posting Number- P01303S2016
Open Date- 10/22/2024
Position Available- Immediately
Special Instructions to Applicants
All documents must be electronically submitted through the Midland College Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Documents that must be submitted online: Completed online application, resume, and transcripts. Unofficial transcripts will be accepted with the application. NOTE: Official transcripts sent directly from the institution(s) attended to Midland College Human Resources are required within 30 days of hire (if applicable). If a specified closing date is not listed on the posting, there is a required minimum posting period of five business days.
EEO Statement
In its efforts to promote nondiscrimination and as required by law, Midland College does not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the College does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant’s job qualifications, experience, and abilities.
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